We invested in Patient Tracker in 2014 and we are very impressed with it. The company provided excellent service, support and training to us. We use it alongside SIMS so we can link to our school-wide pupil information database, but Patient Tracker provides the health centre with a fully secure, 100% confidential database for storing and analysing medical and health information on pupils. We link to SIMS for general pupil data, to prepare for school trips for teaching staff (e.g. ensuring pupil care plans are fully up to date) and to liaise with academic and support staff relating to pupil welfare. Patient Tracker also enables us to communicate directly with parents (via email) to update them on their child’s attendances to the health centre and to answer any queries we may have.
One of the biggest advantages is we have been able to eliminate the need for handwritten notes and numerous Excel spreadsheets. Patient Tracker stores all medical and healthcare data 100% securely and confidentially so we can be confident we are complying with new UK data protection laws.
Since installing it 3 years ago we haven’t looked back. The school was recently inspected by ISI and our health centre was awarded “best practice” which is in part due to the capabilities Patient Tracker gives us.
Practice Manager / lead nurse at The Oratory School
I would definitely recommend Patient Tracker – it’s been one of the most successful projects I’ve been involved with. The nurses have realised what a huge advance it is on writing everything on paper and even the staff who were less IT-aware have taken to it because it’s written with them very much in mind as the user. All the functions are very easy to use and I can’t imagine anyone having difficulty working out what does what. As an IT manager I also like that Patient Tracker runs as an encrypted SQL database, which is very helpful when it comes to data confidentiality. I can backup and restore the database but can’t actually get at any of the medical data inside it without a username and password.
Patient tracker also links to SIMS, our school-wide database. This is done by running a report in SIMS which outputs data to a csv file which can then, after some manual manipulation, be imported into Patient Tracker. While it works, it’s a bit clunky and can be time-consuming if it doesn’t work first time. On the other hand, it only needs to be done once a term unless you happen to have a lot of new joiners mid-term.
IT Manager, Oratory School
“Great product. From an IT perspective it has been an easy product to configure and the support is second to none.”
IT Support Whitgift School
“How fortunate we were to come across such an excellent software package for our school health centre, it ticks all the boxes meeting all our needs. An excellent programme that is easy to navigate, supports thorough record keeping of contemporaneous notes. Life is also going to be much easier as Patient Tracker fully meets the requirements of the GDPR coming into force next year.
The added functionality of the medical centre attendance viewer for staff is also invaluable, alongside a new module which has enabled better communication, and promotes compliant practice. Our technophobe health centre nurse team have also received fantastic support from Dave whenever needed, thanks Dave.”
School nurse at Sidcot
"Patient Tracker is a very good and flexible database system, with good in-built security and an easy to use interface.
The system allows for the easy entering, saving, and accessing of school medical records and is a definite time-saver compared to paper-based systems. The added ability of providing statistical and historical information without the need for long complex searches makes this system a boon for any school nurse.
The company have provided excellent service for the system, especially with the custom-built modifications that have been asked for."
Simeon Law, Head School Nurse Framlingham College and Brandeston Hall
"The medical staff within the school use this database to record each child's visit to the health centre and any treatment they receive. This allows us to keep an accurate confidential record of
visits to health centre
off games chits given
heights and weights
It also has the capacity to create individualised care plans for each pupil as appropriate. Each member of the medical team has access to the records which avoids duplication and errors. Day to day care of each student is maximised and made simple."
Christine Gordon, Senior Nurse Headington School, Oxford
We have been using Patient Tracker now for 2 school terms. It’s created a more efficient consultation process for the students & the medical suite staff here at UCS.
Through Dave Fox’s ongoing support and expertise we have been able to create a bespoke system to meet our needs.
Dave is always there at the end of phone if there was to be any issues that we can not solve. We are so pleased with the system we are now rolling it out to our 3 other sites."
Lindy Harper, Senior School Nurse University College School
"We are really pleased at how well Patient Tracker is working. It is easy to use, and it is useful for looking back on how often children visit the medical centre and on what days! Good for keeping notes that we can look back on quickly. All in all we wished we had changed earlier!"
School Nurse Framlingham College
"Our consultations are faster and notes readily available to see a full medical history. We can search for sports injuries, for example, providing accurate, anonymous information for the H&S meetings. It provides a robust trail of medication for individuals The calendar is a great feature- you can quickly see which days the pupils attends and if a pattern is developing. Highly recommended- has made our consultations more professional-even our GP uses this system alongside her EMIS computer.
The support is excellent- during access for a trial before buying the system, full training given when purchased and ongoing questions answered almost immediately by email or phone.
Nothing is ever too small or too much trouble- plus they consider adding new features if you come across something which you believe would enhance the system."
Joane Field, Lead Nurse Ashford School
"We have been using Patient Tracker since 2010, its recording potential is extensive offering the ability to personalise many areas to your needs. We have a pupil population of approximately 1900 including 150 boarders and have a daily pupil attendance in the Health Centre of between 30 to 60 girls a day and every interaction is recorded. The yearly maintenance including the updates is unobtrusive and the emergency support is excellent and handled in a friendly helpful manner, even if the issue is down to ‘human failure-mine!’ We are very pleased with the program."
Michele, School Nurse Royal Masonic School For Girls
“I have been greatly impressed with the tremendous help and swift support we have received in adapting the Patient Tracker software package for use within a boarding school environment. The creation of the new PTB module for our use by boarding and pastoral staff to record medications in real time is working extremely well for us with 470 boarders spread across 18 boarding residences both on and off campus. I have no hesitation in recommending Patient Tracker to other boarding schools as both an excellent product and responsive company to work with.”
Jeremy Kerslake, Vice-Principal (Pastoral) & DSL Concord College